What is international outsourcing and what is really at stake in this

phenomenon? How can companies implement effective outsourcing

policies? What are the consequences of this trend for companies?

In his research paper, Vincent Jacques will answer these questions, dealing

with all types of international outsourcing and analysing more in depth the

field of services outsourcing, the "hot trend" and the most expanding

sector at the moment.

Vincent Jacques has studied International Management at HEC and at

UCLA. In "International Outsourcing Strategy and Competitiveness", he

gives us the results of years of research about the domains of business

processes and IT outsourcing.

Focusing on history, trends, theoretical considerations and contact centers,

a well written thesis that will surely be of great importance for students in

Finance and Economics.