Summary : The Best Service Is No Service : Review and Analysis of Price and Jaffe's Book
Éditeur: Business Book Summaries
201642 pagesISBN 9782511046678
Format: BrochéLangue : Anglais
The must-read summary of Bill Price and David Jaffe's book: "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs"...
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