Summary : Uncommon Service : Review and Analysis of Frei and Morriss' Book
Éditeur: Business Book Summaries
201642 pagesISBN 9782511042557
Format: BrochéLangue : Anglais
The must-read summary of Frances Frei and Anne Morriss' book: "Uncommon Service: How to Win by Putting Customers at the Core of Your Business". This complete summary of the ideas from Frances Frei and Anne Morriss' book "Uncommon Service" shows that it’s not enough to demand that employees deliver a great service...
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